A safe, stable home for children and young people who need one most
Residential Care Standards
Practice built on the National Principles for Child Safe Organisations.
Screened Staff
Blue Card & NDIS Worker Screening for every team member.
Trauma-Informed Care
Attachment-based, therapeutic practice in every placement.
24/7 Staffing
Round-the-clock qualified residential and youth workers.
Eden Support Services provides therapeutic residential care for children and young people in out-of-home care, including those with disability and complex support needs — delivered in a nurturing, structured, genuinely child-safe environment.
Every child and young person referred into residential care arrives with their own history, strengths and support needs. Our model of care is trauma-informed, attachment-focused and therapeutic — recognising the impact of early trauma on development and behaviour, and helping each young person feel safe, valued and understood while we work alongside Child Safety, families, schools and allied health professionals on their development, wellbeing and sense of belonging.
Homes are staffed 24/7 by carefully screened, trained residential care and youth workers who provide consistent routines, positive behaviour support and genuine, relationship-based care. Every placement is guided by an individualised care plan and cultural support plan, incorporating therapeutic crisis intervention principles and, where applicable, NDIS supports coordinated alongside statutory case management.
What's included
- Safe, home-like placements for children and young people aged 0–17
- Individualised care plans co-designed with Child Safety, guardians and the young person
- Support to maintain education, health, cultural connection and family contact where safe
- Coordination with disability, allied health and NDIS supports for children with additional needs
- Culturally safe planning, including connection to family, community and Country for Aboriginal and Torres Strait Islander children
- Life-skills development preparing young people for independence and transitions from care
Talk to our residential care team
For Child Safety officers, guardians and families exploring residential care options.
Contact Us →